This really pisses me off

Tourism chiefs say Herne Bay won't tempt Guardian readers after leaving it out of national advert for the district

Tourism bosses have been accused of overlooking Herne Bay after promoting Whitstable and Canterbury in a national newspaper.

Officials at Visit Canterbury paid up to £10,000 for the full-page advertising feature in the Guardian Travel Guide, with a mention for the Canterbury Food and Drink Festival, Whitstable Oyster Festival, The Beaney, Roman Museum and the Marlowe Theatre - but not the Kings Hall or the Herne Bay Festival.

Deesons and The Goods Shed in Canterbury, Jojo's in Tankerton and the Sportsman at Seasalter are also given a plug, but there is no reference to any Herne Bay venue, with celebrity favourite Le Petit Poisson, the top-rated Oyster and Chop House and new restaurant Mushy Peas all left out.

The omission was raised at a meeting of Herne Bay Area Panel by Sue Austen from BayGuide, the team staging a festival to celebrate the centenary of artist Marcel Duchamp's stay in Herne Bay.

She was speaking to support their application for funding to help promote the festival in August and said visitors were expected from America and Europe as well as all across the country.

Showing councillors a one-off design by cartoonist Ralph Steadman, she said:

"What you will get for your money is this, a specially designed poster from an internationally respected artist to promote Herne Bay. What you won't get is a full page Guardian advert about Canterbury and Whitstable that nowhere mentions Herne Bay."

The first paragraph of the advertorial refers to the district's "perfect blend of heritage, culture and coast", and it goes on to recommend a stroll along Tankerton Slopes to savour "Whitstable's beautiful sunsets" - ignoring Herne Bay's beaches just a few miles away.

It praises Whitstable's "picturesque" appearance, the harbour and the retail village there - but not Herne Bay pier, due to have its own selection of beach hut shops this summer.

Jenny Cross, from the Friends of Herne Bay Museum, said she was disappointed with the advert. In a letter to council bosses, she said:

"We have a beach, huts, ice-cream, fish 'n chips, three art galleries, museum, festival, sailing club, yacht club, even half a pier! This summer we have a festival celebrating a hundred years since Marcel Duchamp, the most influential artist of the 20th century spent a summer in Herne Bay. Given all this, plus loads of independent shops and cafes, the least you could do is give us a mention!"​

I have no idea where this picture comes from, but it's Janice McGuinness

But Janice McGuinness, head of culture at Canterbury City Council, argued Guardian readers would not be tempted by Herne Bay. She said:

"With all opportunities to promote the district, including articles such as this, we always consider who our target market is. For the Guardian, the focus of this advertorial was on culture, heritage and food. The council's approach here was to focus on the brands most likely to catch the attention of the Guardian Weekend's readers and attract them to the Visit Canterbury website."

She said the website contained information about Herne Bay and the district's villages, and the town would be promoted "on other channels". She added:

"Our Visit Canterbury Team carries out an enormous amount of promotion for the district and Herne Bay features regularly in this work. We will promote the town and the forthcoming Duchamp and Herne Bay Festivals through other channels over the coming months when we highlight the excellent cultural programme happening over the summer in Herne Bay, Whitstable and Canterbury."

Canterbury Times 23rd May 2013

#FUCCC

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You can email Janice McGuinness on: janice.mcguinness@canterbury.gov.uk​ or Tweet her on @seahorsebella

A golden opportunity - blink and you've missed it

In the interests of saving money, CCC is "privatising"​ (i.e. putting out to tender) a number of local events - the Herne Bay Festival, the Herne Bay and Whitstable Classic Car Shows, and now the Canterbury Food and Drink Festival.

This may or may not be a well-conceived idea, but it is certainly being very poorly executed. Despite the fact that (presumably) this stems from a strategic decision taken some ago, CCC has left it till the last moment to advertise each of these opportunities.

On 3rd April 2013, CCC announced on their website that the Food & Drink Festival was up for grabs. The closing date was 19th April 2013.

Do they honestly think they'll get the best tenders by leaving so little time for anyone to prepare a bid? Or did they already have someone lined up, and were only going through the motions of competitive tendering because they're legally obliged to? What do you think?

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Council seeks food festival delivery partner

The city council is looking for organisations or individuals who think they have what it takes to build on the success of the Canterbury Food and Drink Festival in 2013.

The successful delivery partners will take the established festival brands and develop an exciting programme of events and activities to take them to the next level.

Managing and delivering this popular event that regularly attracts around 20,000 people each year, the successful organisation will actively work with the local business community to shape this popular event, continuing to attract shoppers to Canterbury and supporting the local economy.

The council is keen to make sure that events and activities that are important to the local community, economy and visitors, such as the food festival, are led by those that have the experience, specialisms and networks to ensure their future growth and success.

The council will be looking to contract a new delivery partner in May 2013. Expressions of interest are being sought through the south east business portal at www.businessportal.southeastiep.gov.uk , where the opportunities and individual requirements for the festival are set out. The closing date for expressions of interest is Friday 19 April.

The council’s Head of Culture and Enterprise, Janice McGuinness, said:

“Festivals are an excellent example of how culture, tourism and our local economy can enhance our communities by promoting and celebrating what’s great about where we live. Ensuring our festivals are rooted within our local communities is key to their future development and growth, and the council looks forward to working with the new delivery partners.”

CCC 3rd Apr 2013

Pssst... wanna run a festival?

Hmmm... our beloved Council is looking for someone to run the HB Festival. You'll have to hurry though - the closing date for applications is 16th January 2013. Don't these people ever plan ahead? Do they really think they'll get the best possible applicants by leaving it until a few days before Christmas to publish the invitation to tender? Unless, of course, they've already got someone in mind...

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Council seeks coastal festivals delivery partners

The city council is looking for organisations or individuals who think they have what it takes to build on the successes of the Whitstable Oyster Festival and Herne Bay Festival in 2013.

The successful delivery partners will take the established festival brands and develop an exciting programme of events and activities to take them to the next level.

Managing and delivering these popular events that regularly attract up to 15,000 people each year, the successful organisations will actively work within the local communities to shape, and help put their mark on, these annual community celebration events.

The council is keen to ensure that events and activities that are important to the local community, economy and visitors, such as the coastal festivals, are led by those that have the experience, specialisms and networks to ensure their future growth and success.

The council will be looking to contract new delivery partners for both festivals in early 2013. Expressions of interest from organisations or individuals are being sought through the south east business portal at www.businessportal.southeastiep.gov.uk , where the opportunities and individual requirements for each festival are set out. The closing date for expressions of interest is Wednesday 16 January 2013.

The council’s Head of Culture and Enterprise, Janice McGuinness, said: “The coastal festivals are an excellent example of how culture, tourism and our local economy can enhance our communities by promoting and celebrating what’s great about where we live.

“Ensuring our festivals are rooted within our local communities is key to their future development and growth, and the council looks forward to working with the new delivery partners.”

CCC 21 December 2012

£25.6m later, a New Marlowe

The tourists drifting past in boats on the river Stour didn't realise it, but the music they could just hear in the distance was the very first performance in Canterbury's brand new £25.6m Marlowe theatre. Appropriately (for a building in which the first year's programming finds space for Peppa Pig, the 84-strong Philharmonia Orchestra, Peter Pan on Ice and Glyndebourne touring opera), mezzo soprano Rosie Aldridge sang arias from Bizet, Saint Saëns and Gilbert and Sullivan.

The archbishop of Canterbury Rowan Williams has been in for an approving look – the uncompromisingly modern theatre, surrounded by medieval listed buildings, is clearly visible from the tower of the cathedral, and the view of the cathedral spectacularly fills an entire window in the theatre – but very few of the townspeople have had a chance to see what their taxes were spent on.

At a time when every local authority in the country is slashing culture and other budgets to the bone, the council raised most of the money for the new theatre, and will also own and operate it – and predicts firmly that it will generate more money spent in the area in the first year than they have invested, along with hundreds of direct and indirect jobs.

"We did intend to have a fortnight of just inviting people in for a look, but we ran out of time," Janice McGuinness, head of culture at Canterbury council, said – shouting to make herself heard over the din of drilling and hammering. The stage lighting was still being rigged, and it was impossible to get Aldridge's grand piano into the auditorium, and so the foyer became an impromptu recital space.

The theatre will be opened by Prince Edward (once famously a theatre-company tea boy) on 4 October 2011, and has just announced the first year's programme. Theatre director Mark Everett is bursting with pride over the Philharmonia residency – the first in Kent by a major symphony orchestra; their first concerts are already sold out – and Glyndebourne adding Canterbury to its tour in 2012, but also promises that Cinderella, the first pantomime, will be properly spectacular: "I'm allowed to have a lot to do with that, it's my treat of the year," he said.

There will also be a new show from the Canadian aerial circus company Éloize, Northern Ballet's Nutcracker and the Rambert dance company, Henry V and The Winter's Tale from Propeller, Edward Hall's acclaimed Shakespeare company, big touring musicals including Grease, and the premiere of a new production of Top Hat.

The new theatre, designed by Keith Williams, is actually smaller in volume than the old Marlowe, a 1930s converted Odeon, but has 1,200 bright orange leather-covered seats, 250 more than the old building, and a big enough orchestra pit, backstage space and fly tower to take in major touring musicals, opera and ballet. There is also a 150-seat studio space, where the choreographer Richard Alston will be working with the cathedral choir to create a new piece, A Ceremony of Carols.

For Everett, the moment of highest drama was the night in 2009 when the council finally voted to go for it, not only to flatten the old building but buy the car showroom next door so the site could spill on to the river bank. Everett first came to the Marlowe in 1994. The new theatre takes its eclectic programming from the tatty but much-loved old building, but in the barn-like space the cheapest seats were so far from the stage they might as well have been in the next county.

"Nothing that has happened since has been as scary as that moment," Everett recalled. "The old building was falling to pieces around us, and up to the last minute it was by no means certain which way the vote would go. We'd have made the old building work somehow – the one thing all theatres have is unlimited supplies of gaffer tape and black emulsion. But this is a dream come true."

Guardian 28th Sep 2011

New Museums boss excited for future

Responsibility for the district's much treasured artefacts has been handed to a newly appointed director of museums and galleries at the city council.

Jo Jones, 39, says Canterbury has an outstanding variety of historical collections, and she aims to encourage more visitors to spend more money on seeing them. Her appointment follows widespread condemnation last year of council proposals to close some museums to save money.

Now, following a comprehensive review of the service, the council's head of culture Janice McGuinness says the authority's approach to the attractions "has been turned on its head" and the fortunes of the museum have been revived through better presentation and marketing. Visitors numbers at the Roman Museum, for example, which was one of those under threat, are said to have risen dramatically.

The council had been tasked with slashing about £112,000 from its £900,000 budget for runnng the museums, but Mrs McGuinness said the savings had been found by other means and working with entrepreneurs like Charles Lambie, who was leading the revival of the Westgate Towers museum. Ken Reedie, who had been curator for many years, is continuing to work with the city council on the work at the Beaney in the city centre, which is undergoing extension and refurbishment.

Miss Jones studied history of art and did a postgraduate degree in museums. She has spent her career working in museums and specialises in generating visitor numbers, for which she has received a Business in Arts marketing award. She comes to Canterbury from Sefton Council, Merseyside, where she was overseeing a similar project to the Beaney. She said:

"I was attracted to the job because it was such an exciting opportunity and I am very impressed with the council's commitment to culture."

She said one of her aims was to boost income by opening up the museums and galleries to more commercial opportunities, including children's parties and corporate events.

Gerry Warren, HB Gazette 23rd Jun 2011