ECP directory - phone & post
Police
In an emergency, call 999.
Only call 999 when you need immediate help. Call 999 when:
- life is threatened
- people are injured
- crime is in progress
- offenders are nearby
In a non-emergency, call 101. You should call 101 for:
- general enquiries
- non-urgent crime reporting
- anti-social behaviour
- your neighbourhood officer
Examples of non-emergency calls are:
- 'My bike has been stolen'
- 'My car has been vandalised'
- 'I think I’ve found some stolen property'
- 'I was in a minor traffic collision yesterday'
- 'I need to speak to my neighbourhood officer'
0800 555 111 Kent Crime Stoppers - to report any crime anonymously
0845 3003 0900 Victim Support
Coastal Herne Bay Police
01622 690 690 Herne Bay Police Stn, 34 Gordon Road, Herne Bay CT6 5QU
Opening times: 9am-2pm and 3pm-5pm Monday-Saturday, closed Sunday.
Chief Superintendent Alan Horton; Inspector Joanna Sugden; PC Tom Couzins and PC Alan Porter
Call 101 for PCSO Suzie Waldie-Temple
Kent County Council
08458 247 247 24-hour helpline
Council Offices, County Hall, Maidstone, Kent ME14 1XQ
Canterbury City Council
01227 781 879 Out-of-hours emergencies
01227 862 000 General Enquiries
Canterbury Main Office, Military Road, Canterbury, Kent CT1 1YW
8.30am-5pm Monday-Friday
01227 289 260 Public Safety Unit - to report fly-tipping, littering, noise nuisance, graffiti, fly-posting, abandoned vehicles, dog fouling.
Elected Representatives
01843 848 588 Sir Roger Gale, MP
The Old Forge, 215A Canterbury Road, Birchington CT7 9AH
Kent County Councillors
Nicholas Bond, 119b Whitstable Road, Canterbury, Kent CT2 8EF
Brian MacDowall, 9 Greenhill Gardens, Herne Bay, Kent CT6 8NU
Canterbury City Councillors
07872 385 520 Jennie Edwards, Flat 7, 18-20 Downs Park, Herne Bay CT6 6BY
01227 366 081 Gillian Reuby, Northernlights, King Edward Avenue, Herne Bay CT6 6EA
01227 367 852 Ann Taylor, 33 West Hill Road, Herne Bay CT6 8HG
Neighbourhood watch
01227 744 746 Local Office
NHW have an office at the Herne Bay Police Station, Gordon Road, Herne Bay CT6 5QU
Graffiti
01227 289 260 to contact the Council. 101 to report it to the Police.
Those caught causing graffiti can be prosecuted under the Criminal Damage Act 1971. Those found guilty can be fined up to £5,000. Young offenders may be given a community service order.
Graffiti Removal
08457 740 740 - Post boxes - tell Royal Mail the post box number
0800 031 9091 - Bus shelters - but not AdShel bus shelters
0800 661 610 - BT phone boxes
08457 114 141 - Railway bridges and land
02072 429 050 - Electricity sub-stations
0800 031 9091 - Council property
Senior Citizens
01227 749570 Age UK Herne Bay - Information line
0845 026 1055 Age UK’s HandyVan - Security equipment fitted for the elderly
0845 603 4576 Help the Aged’s Senior Link - 24 hour telephone response service
Consumer
08454 04 05 06 Consumer Direct - Bought something and changed your mind? Have you been conned? Want to complain?
08444 994 128 Citizens Advice Bureau, 185/187 High Street, Herne Bay, CT6 5AF
0844 372 2325 Silent Call-Guard Service - Silent phone call problems
0845 070 0707 Telephone Preference Service - Unwanted phone call problems
0845 703 4599 Mailing Preference Service - Unwanted mail problems
Scam mail? - Send an A4 s.a.e. to Think Jessica, PO Box 4422, Chesterfield S44 9AS
Serco
0800 031 9091
- refuse collection: household, trade, bulky
- bins: dog waste, litter, landfill, garden waste and recycling
- sack delivery
- litter: car parks, streets, open spaces, parks, play areas
- cleaning: beaches, streets, toilets, fly posting, fly tipping
- graffiti removal
- bus shelters
- car park maintenance
- flower beds: maintenance and planting
- trees: maintenance
- grass cutting
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